Store Policy

All purchases are NON-REFUNDABLE.

All sales are FINAL.

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According to the Federal Law you CANNOT return any human hair products.

 

Please be advised that it takes about 4-6 business days (not including weekends or holidays) to process orders. After processed orders ship as two day priority. Signature required for delivery. Once items are shipped, tracking number is provided to the email you provided us with. Make sure your shipping information is correct. Once your order is shipped, we are no longer responsible for your package, because some carriers may have shipping delays.

 

In addition, your order must contain the correct shipping address. Once your order is placed, we cannot ship to a different address. Make sure everything is correct prior to payment.

 

As a business, we do not tolerate theft. When you decide to place an order and contact us to advise that you did not receive the product, we will investigate to the fullest because we are a fair and honest company. We ask that you respect our company as we respect you. For anyone who wants and decides to place an order using fraudulent practices, we will refund your order and report you to your local police department. If you have any questions, concerns or issues, feel free to send The Ash Blondey Collection an email.